Customer Help
Our happiness team is always here to assist.
Common queries answered
Frequently asked Questions
We proudly offer FREE worldwide shipping via ePacket! Please note that we require 1 to 3 working days on average to fulfill your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 5 to 30 business days. Please consider any holidays that might impact delivery times.
Shipping fees are calculated at checkout and may vary depending on where you and your items are located.
If you need to swap an item
Returns and Exchanges
All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (90 days not including 2-5 days processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
Therefore, you can request a refund or reshipment for ordered products with video proof.
Email: support@wishscart.co.uk
Call us: +1 (510) 398-2760
You must contact us within 12 hours.
If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
You can do it by sending a message on the Contact Us page.